Amazon address reports its MMO New World is causing hardware failure
0Amazon Games has addressed reports that its MMO game New World is causing issues to high-performance graphics cards.
The game has seen “hundreds of thousands” of players participate in its closed beta, though there has been reports on the New World subreddit that the title is bricking select GeForce RTX 3090 graphics cards.
In response, the publisher took to the game’s official Twitter account to address concerns.
They wrote: “Hundreds of thousands of people played in the New World Closed Beta yesterday, with millions of total hours played. We’ve received a few reports of players using high-performance graphics cards experiencing hardware failure when playing New World.
“New World makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing.
The New World Closed Beta is safe to play. In order to further reassure players, we will implement a patch today that caps frames per second on our menu screen. We’re grateful for the support New World is receiving from players around the world, and will keep listening to their feedback throughout Beta and beyond.”