EA's policy on refunds
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Published on ● Video Link: https://www.youtube.com/watch?v=v1BweZJEVQ8
You can find the original statement here:
http://www.pcgamer.com/2013/03/05/simcity-refund-ea-origin/
The result of a false statement:
http://www.gamechup.com/ea-refuses-to-refund-user-for-simcity-threatens-account-ban/
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