Erica Keswin: Will AI Make Work More Human?
15Erica Keswin is a bestselling author and workplace strategist who’s worked with some of the world’s most influential brands over the past 25 years. Keswin talks about the need for increased humanity in the workplace; not in spite of generative AI but because of it.
Air date: December 12, 2023.
Chapters:
00:00 Introduction
01:37 Defining a Human Workplace
02:40 The Importance of Human Skills
03:51 Employee Development and Growth
07:17 Finding the Balance between Tech and Connect
08:45 How AI Will Make Work More Human
12:22 Retention and the Open Door Policy
14:33 Engaging People Remotely
17:09 Conclusion
Find this episode on:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812
- Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT
- WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast/
About the WorkLab Podcast:
Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age.
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For more insights on the future of work visit: https://www.microsoft.com/en-us/worklab/
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