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Join us as we close the day with insights from two dynamic young leaders who are redefining customer engagement! In back-to-back fireside chats, Daniela Carvalho, an entrepreneurial lash artist, and Shivani Sondhi from Vodafone will share fresh perspectives on connecting with the next generation.

From embracing digital-first engagement to replacing outdated practices with authentic connections, these inspiring women reveal what brands need to do to stay relevant. Expect candid discussions on leveraging social media, adopting unconventional strategies, and navigating the emotional impact of constant connectivity. Discover their thoughts on transparency, social responsibility, and the trends shaping customer interaction for tomorrow.

Isabelle Paradis, Advisor – MEF
Daniela Carvalho, Lash Artist – Entrepreneur
Shivani Sondhi, Portfolio & Events Manager – Vodafone