Fix Windows 365 Cloud PC provisioning issues
Here's how to Fix Windows 365 Cloud PC provisioning issues.
i. To provision a Windows 365 Cloud PC, you will need to:
1. Sign in to the Microsoft Endpoint Manager admin center.
2. Select Devices - Windows 365 (under Provisioning) - Provisioning policies.
3. Click Create policy.
4. On the General page, enter a Name and Description (optional) for the new policy.
5. On the Image page, select a Windows image. You can choose either a gallery image or supply your own custom image.
6. On the Configuration page, you can control more settings that are configured when the Cloud PC is provisioned.
7. On the Assignment page, identify one or more Azure AD user groups. Windows 365 will automatically provision a Cloud PC for each licensed user in the policy's Azure AD user groups. If a user is later added to the user groups, they'll also get a Cloud PC.
8. On the Review + create page, review your settings and click Create.
Once the policy is created, it can take up to 24 hours for the first Cloud PC to be provisioned. Once the Cloud PC is provisioned, the user will be able to sign in to it from any device with a web browser.
Here are some additional details about each step:
**Step 1: Sign in to the Microsoft Endpoint Manager admin center**
You can sign in to the Microsoft Endpoint Manager admin center using a web browser. You will need to use your Azure Active Directory (Azure AD) credentials to sign in.
**Step 2: Select Devices - Windows 365 (under Provisioning) - Provisioning policies**
In the Microsoft Endpoint Manager admin center, select Devices - Windows 365 (under Provisioning) - Provisioning policies. This will open the Provisioning policies page.
**Step 3: Click Create policy**
On the Provisioning policies page, click Create policy. This will open the Create a new provisioning policy page.
**Step 4: On the General page, enter a Name and Description (optional) for the new policy**
On the General page, enter a Name and Description (optional) for the new policy. The Name is required, but the Description is optional.
**Step 5: On the Image page, select a Windows image**
On the Image page, select a Windows image. You can choose either a gallery image or supply your own custom image.
**Step 6: On the Configuration page, you can control more settings that are configured when the Cloud PC is provisioned**
On the Configuration page, you can control more settings that are configured when the Cloud PC is provisioned. These settings include the following:
* **Cloud PC size:** You can select the size of the Cloud PC. The size determines the amount of memory, storage, and CPU that the Cloud PC has.
* **Cloud PC location:** You can select the location of the Cloud PC. The location determines where the Cloud PC is hosted.
* **Cloud PC features:** You can select the features that are enabled on the Cloud PC. These features include the following:
* Windows Hello for Business
* BitLocker
* Windows Defender Antivirus
* Microsoft Endpoint Manager
* **Cloud PC policies:** You can select the policies that are applied to the Cloud PC. These policies include the following:
* Group Policy Object (GPO)
* Intune policies
**Step 7: On the Assignment page, identify one or more Azure AD user groups**
On the Assignment page, identify one or more Azure AD user groups. Windows 365 will automatically provision a Cloud PC for each licensed user in the policy's Azure AD user groups. If a user is later added to the user groups, they'll also get a Cloud PC.
**Step 8: On the Review + create page, review your settings and click Create**
On the Review + create page, review your settings and click Create. This will create the provisioning policy.
Once the policy is created, it can take up to 24 hours for the first Cloud PC to be provisioned. Once the Cloud PC is provisioned, the user will be able to sign in to it from any device with a web browser.
Source: https://learn.microsoft.com/en-us/windows-365/enterprise/provisioning.
ii. The time it takes to provision a Cloud PC in Windows 365 depends on a few factors, including the size of the Cloud PC, the location of the Cloud PC, and the network latency between the user and the Cloud PC. In general, it can take anywhere from 30 minutes to 24 hours for a Cloud PC to be provisioned.
Here are some additional details about the factors that affect the provisioning time for a Cloud PC:
* **Cloud PC size:** The size of the Cloud PC determines the amount of memory, storage, and CPU that the Cloud PC has. A larger Cloud PC will take longer to provision than a smaller Cloud PC.
* **Cloud PC location:** The location of the Cloud PC determines where the Cloud PC is hosted. A Cloud PC that is located closer to the user will take less time to provision than a Cloud PC that is located further away.
* **Network latency:** A higher network latency will increase the provisioning time for a Cloud PC.