Google Cloud at Genesys Xperience '20 Keynote

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United States Google Cloud
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291,000
Published on ● Video Link: https://www.youtube.com/watch?v=veTk6yD3Izc


Duration: 17:51
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12

Watch as Rajen Sheth, Google Cloud’s VP of Cloud AI, joins Merijn te Booij, CMO at Genesys, and Janelle Dieken, SVP of Product Marketing at Genesys, as they discuss Contact Center AI and how it has helped organizations through the rapid changes and pressures contact centers experienced in 2020.



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Tags:
Contact Center AI
CCAI
Google Cloud
Genesys
Xperience
Genesys Xperience