How To Fix Instagram Direct Messages Is Not Working Problem (Android & IOS)
0"How To Fix Instagram Direct Messages Is Not Working Problem (Android & IOS)"
Are you having trouble sending or receiving Direct Messages on Instagram? You're not alone. Many users have reported issues with Instagram Direct Messages not working properly on both Android and iOS devices. But don't worry, there are a few simple steps you can take to fix this problem. In this article, we'll walk you through the process of troubleshooting Instagram Direct Messages on both Android and iOS devices.
Step 1: Check Your Internet Connection
Make sure your device is connected to a stable internet connection.
Try switching between Wi-Fi and mobile data to see if that resolves the issue.
Step 2: Update Instagram
Make sure you have the latest version of Instagram installed on your device.
If an update is available, install it and see if that resolves the issue.
Step 3: Restart The App
Close the Instagram app and then reopen it.
This can often fix small bugs and glitches that may be causing the Direct Message problem.
Step 4: Clear The App's Cache
Go to your device's settings and look for the "Apps" or "Application Manager" section.
Find Instagram and tap on it.
Tap on "Clear Cache" to remove any temporary files that may be causing the problem.
Step 5: Contact Instagram Support
If none of the above steps have worked, it may be a problem with Instagram's servers.
Contact Instagram support and they will assist you with resolving the issue.
By following these steps, you should be able to fix the Instagram Direct Message not working problem on both Android and iOS devices. Remember to always keep your Instagram app updated and to check your internet connection before troubleshooting. If you still have issues, don't hesitate to contact Instagram support for further assistance.
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