How To Hard Reset Your Xbox One (Power Cycle)
The first step to fix any Xbox One issue is to correctly "Hard Reset" your console. The technical term used by Xbox Support is "Power Cycle your Xbox One." Think of this like Clearing the Cache on the 360
To correctly "Hard Reset" or Power Cycle your Xbox One" follow the steps in this video.
***Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.***
I know your thinking "yeah buddy I did turn it off and back on, I'm not an idiot & can turn a console off and on." Well you probably did not do it correctly.
Don't forgot to check out the blog: http://xboxoneguide.blogspot.com/
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