List of Epson products that support macOS 10.15 Catalina

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This vid introduces the List of Epson products that support macOS 10.15 Catalina.

i. some of the reported issues when using Epson printer with macOS 10.15 Catalina are:

- The printer driver or software may not be compatible with the 64-bit architecture of macOS Catalina, which does not support 32-bit apps. This can cause the printer to malfunction or not work at all.
- The printer may not be recognized by the Mac or may show up as offline or unavailable. This can prevent the printer from printing or scanning documents.
- The printer may have communication errors or network issues due to Wi-Fi interference or firewall settings. This can result in slow or incomplete printing or scanning.

To fix these issues, you can try the following solutions:

- Update or reinstall the Epson Scan or Epson Scan 2 software from the [Epson support page] or use Epson Software Updater³. Make sure to select macOS 10.15 in the Operating System drop-down box and download the latest 64-bit driver or software for your printer model.
- Remove and reconnect the printer from your Mac. Go to System Preferences - Printers & Scanners and delete the printer from the list. Then reconnect the printer using a USB cable or Wi-Fi and follow the on-screen instructions to add it back.
- Turn off any lights or electronic devices that may interfere with the Wi-Fi signal. Check the firewall settings on your Mac and make sure they allow communication with the printer. You can also try resetting the printing system or creating a new user account on your Mac.

If none of these solutions work, you may need to contact Epson customer support or use a different printer that is compatible with macOS Catalina.

ii. Here are some of the most common error codes you may encounter when using Epson printers and their typical causes:

Error code 0x97 - Print head alignment issue. Run printhead alignment procedure in printer settings to correct.

Error 0x10/0x11 - Usually indicates the printer is out of paper or paper is not loaded correctly. Check paper tray and reload paper.

Error code 0x20 - There is likely a paper jam. Check paper path and remove any stuck sheets. Make sure covers are closed properly.

Error code 0xF7 - Standard capacity black ink cartridge reaches end of service life indicator. The cartridge needs replacing with a new one.

Error code 0x28/0x2C - These point to firmware errors. You may need to update printer driver software or Epson firmware to latest version.

Error code 0x34 - Commonly a disconnected network cable if a network (non USB) printer. Or could mean wireless signal lost intermittently.

Error code 0xEA - The waste ink pad counter has reached it's limit and the pads likely need replacing by a technician.

Googling any other cryptic error codes along with your Epson printer model can also help diagnose issues specific to that line of printers when troubleshooting problems.