List of Epson products that support macOS 10.15 Catalina
This vid introduces the List of Epson products that support macOS 10.15 Catalina.
i. some of the reported issues when using Epson printer with macOS 10.15 Catalina are:
- The printer driver or software may not be compatible with the 64-bit architecture of macOS Catalina, which does not support 32-bit apps. This can cause the printer to malfunction or not work at all.
- The printer may not be recognized by the Mac or may show up as offline or unavailable. This can prevent the printer from printing or scanning documents.
- The printer may have communication errors or network issues due to Wi-Fi interference or firewall settings. This can result in slow or incomplete printing or scanning.
To fix these issues, you can try the following solutions:
- Update or reinstall the Epson Scan or Epson Scan 2 software from the [Epson support page] or use Epson Software Updater³. Make sure to select macOS 10.15 in the Operating System drop-down box and download the latest 64-bit driver or software for your printer model.
- Remove and reconnect the printer from your Mac. Go to System Preferences - Printers & Scanners and delete the printer from the list. Then reconnect the printer using a USB cable or Wi-Fi and follow the on-screen instructions to add it back.
- Turn off any lights or electronic devices that may interfere with the Wi-Fi signal. Check the firewall settings on your Mac and make sure they allow communication with the printer. You can also try resetting the printing system or creating a new user account on your Mac.
If none of these solutions work, you may need to contact Epson customer support or use a different printer that is compatible with macOS Catalina.
ii. Here are some of the most common error codes you may encounter when using Epson printers and their typical causes:
Error code 0x97 - Print head alignment issue. Run printhead alignment procedure in printer settings to correct.
Error 0x10/0x11 - Usually indicates the printer is out of paper or paper is not loaded correctly. Check paper tray and reload paper.
Error code 0x20 - There is likely a paper jam. Check paper path and remove any stuck sheets. Make sure covers are closed properly.
Error code 0xF7 - Standard capacity black ink cartridge reaches end of service life indicator. The cartridge needs replacing with a new one.
Error code 0x28/0x2C - These point to firmware errors. You may need to update printer driver software or Epson firmware to latest version.
Error code 0x34 - Commonly a disconnected network cable if a network (non USB) printer. Or could mean wireless signal lost intermittently.
Error code 0xEA - The waste ink pad counter has reached it's limit and the pads likely need replacing by a technician.
Googling any other cryptic error codes along with your Epson printer model can also help diagnose issues specific to that line of printers when troubleshooting problems.