Microsoft Update KB5002700 Breaks Word, Excel and Outlook | Deploy KB5002623 to fix the issue.
7URGENT: Office Update KB5002700 BREAKING APPS!
Hey everyone, welcome back to the channel! Today we've got some critical news for all you Microsoft Office 2016 users out there. It looks like the latest security update, **KB5002700**, which dropped on April 8th, 2025, is causing some serious headaches.
We're seeing reports flooding in about *Word, Excel, and Outlook crashing* left and right after this update. People are saying their apps become unresponsive, crash when opening documents, or in Outlook's case, some are even getting stuck in the calendar view! If you've been experiencing this, you're definitely not alone. This seems to be primarily affecting those of you with the traditional, locally installed (MSI) version of Office 2016.
The Fix is HERE: KB5002623 to the Rescue!
Thankfully, Microsoft has been quick to respond and has released an emergency update to fix this mess. It's **KB5002623**, and it came out on April 10th, 2025. According to Microsoft, this patch specifically targets and resolves the instability caused by KB5002700.
Now, here's a key point: *you actually need to have *both KB5002700 and KB5002623 installed for the fix to work properly.** So, even if you're already dealing with the broken apps, you'll still need the initial problematic update along with this new one.
How to Get the Fix (KB5002623):
Unlike the initial troublesome update, you'll need to manually download and install KB5002623. Here's how:
1. Head over to the **Microsoft Download Center**. Just search for "KB5002623" – it should be easy to find.
2. Make sure you grab the correct version for your system – either the 32-bit or 64-bit version. If you're not sure which one you have, you can usually check by going to *File Account* in any Office app and looking under "About [App Name]".
3. Click the download button for the right version.
4. Once it's downloaded, just run the installer file and follow the on-screen instructions.
5. It's always a good idea to *restart your computer* after installing updates to make sure everything is applied correctly.
After the restart, your Office 2016 apps should hopefully be back to their old, reliable selves!
Quick Temporary Fixes (If You Can't Install Right Away):
If for some reason you can't install KB5002623 immediately, here are a couple of temporary workarounds that some users have reported:
*Outlook Calendar Issue:* Try playing around with the weather settings in Outlook. Go to *File Options Calendar* and look for the "Show weather" section. Try toggling that setting on or off and then restart Outlook.
*Word Crashing:* If you suspect an add-in might be the culprit (especially the Adobe PDFMaker add-in), try opening Word in Safe Mode by typing `winword /safe` in the Run dialog. Then go to **File Options Add-ins**, select "COM Add-ins," click "Go," and try disabling the Adobe add-in. Restart Word normally to see if that helps. Keep in mind this will disable the PDF creation feature from within Word.
*Remember, these are just temporary band-aids. Installing the official KB5002623 update is the real solution you need!*
Final Thoughts
This whole KB5002700 situation has definitely been a disruption for many of us. It's good to see Microsoft reacting quickly with a fix in KB5002623. Make sure you get that update installed as soon as possible to get your Word, Excel, and Outlook working smoothly again.
Let us know in the comments below if you've been affected by this and if KB5002623 has solved the problem for you. Thanks for watching, and we'll catch you in the next video!