SAFe - Interview - How will you resolve conflicts in your team?
0====== INDEX ======
00:25
Start your answer by saying that conflicts must be sorted ASAP as they affect team's productivity and wear out the team.
02:09
Understand the root cause:
Is it one incident or an ongoing ego problem?
06:10
Is the problem solvable?
06:17
If Yes:
Solve the problem by elevating team-spirit and letting them know that such behavior can damage their performance unnecessarily.
Carrot and Stick policy.
13:51
If No:
Are both the people meritorious?
15:35
If Yes:
Put both the people into two separate roles as per their skills so that both can deliver their best.
20:37
If No:
Immediately remove the problem creator person from the team to avoid further friction.
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