All bots & a bag of chips: New chatbot strategies for engagement

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Published on ● Video Link: https://www.youtube.com/watch?v=Gf7MZ5C67dA


Duration: 47:14
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Geeta Wilson of Humana, Henry Bzeih of KIA USA, Himesh Patel of the Wall Street Journal, and Daniel Brusilovsky of the Golden State Warriors discuss how to effectively use chatbots to engage with millions of customers.

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VentureBeat
Wall Street Journal
WSJ
Golden State Warriors
KIA
KIA USA
MB 2017
MobileBeat 2017
chatbot