Conversational AIs Now Take Your Drive-Through Orders
8Did you ever experience using a restaurant's drive-through and ended up with the wrong products or missing items? Many people know the feeling, which often lowers the overall customer service experience, especially if a place becomes known for getting orders wrong "all the time." There is an attractive solution for such and related problems provided by the conversational AI from Hi Auto, powered by cloud technology from Intel Xeon and the Intel NUC (Next Unit of Computing), which is a mini PC. The Hi Auto conversational AI can be hooked up to the drive-through PoS (point of sale) and facilitate the orders of customers who order from outside the building in the comfort of their vehicles. Traditionally, this would be a two-way voice call from the client terminal connected to the staff inside. They communicate with an accuracy that is highly dependant on audio quality and comprehension of what is being said. Since the overall usage of drive-through terminals increased by 22% due to the pandemic, this channel is not to be underestimated. Read more about this solution in our full article, by following the link below.
More info: https://techacute.com/hi-auto-conversational-ai-pos/
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Editorial notice: This footage has been made available for media use as part of a press release from Intel and is owned by them and Hi Auto.