Creating Accountability: 4 Simple Steps for Managers

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Accountability. It comes up all the time, leaders demand more of it, many people try to escape it. But honestly, most people don't know what it means. In this GDC 2024 talk, Ben Carcich walks through what accountability is, why our misunderstandings of it lead to unhealthy models of accountability that cause many people to avoid it, and finally go through a simple four-step model to create healthy accountability

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