Delight customers in every interaction with Contact Center AI

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United States Google Cloud
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291,000
Published on ● Video Link: https://www.youtube.com/watch?v=itA_QTUbqwQ


Duration: 27:12
2,941 views
44

Contact Center AI brought the power of AI to large Contact Centers with the goal of helping them balance the requirements of cost-savings and the delivery of world-class customer experiences. We're now innovating for the next phase of contact center evolution with human-like AI experiences seamlessly delivered in the channel your customers care most about. Come learn how organizations have used Google CCAI (or the latest in AI technologies) to re-imagine the customer experience.

Speakers: Yariv Adan, Stephen Chauvin

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All sessions from Google Cloud Next → https://goo.gle/next22-allsessions
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Google CCAI
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