Driving value from GenAI: A McKinsey and ING perspective

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Our research estimates that gen AI could add over $4 trillion of value annually — join McKinsey to hear the latest research on where the highest value use cases and opportunities for gen AI are across your organization. Hear how McKinsey and ING collaborated to build a GenAI-enabled customer service agent, and see examples of how industry-leading companies are productionalizing use cases to increase revenues and reduce costs today.

Speakers: Rodney Zemmel, Peter Jacobs

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