Equifax securely launches Gemini to global workforce, saving teams hours per day
51Featuring: JK Krug, vice president of digital employee experience at Equifax
Executive summary: Equifax, a leading credit bureau with a global footprint, launched Google Workspace with Gemini, boosting productivity across its organization. With security always top of mind when introducing new technologies, Equifax wanted to integrate gen AI into existing tools that already met its strict security and compliance needs. Working with the Google Workspace Customer Success team and Google Cloud Premier Partner SADA, Equifax ran a six-month trial of Gemini, empowering 1,500 employees to use gen AI in the tools they use every day, speeding up tasks like gaining customer insights or capturing key action items and notes from meetings. The trial proved Gemini’s worth as a collaborative force: 90% of users saw an increase in work quality and quantity, and nearly every business unit saved over an hour daily — with 97% asking to keep their Gemini licenses post-trial.
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