Fix An internal error has occurred error for Remote Desktop Connection on Windows
0Here's how to Fix An internal error has occurred error for Remote Desktop Connection on Windows.
When you encounter an "An internal error has occurred" error message when trying to establish a Remote Desktop Connection, there are a few things you can try to resolve the issue:
1. Update Remote Desktop: Ensure that you have the latest version of Remote Desktop installed on your computer. You can download the latest version from the Microsoft website.
2. Disable Firewall: Disable the firewall on your computer and try to connect again. If it works, then you can add Remote Desktop to the list of allowed programs in your firewall settings.
3. Check Network Connection: Check your network connection to ensure that it is stable and reliable. Try to connect to another network to see if the problem persists.
4. Disable Network Level Authentication: Open the Remote Desktop Connection settings, click on Show Options, and navigate to the Advanced tab. Under Connect from anywhere, uncheck the checkbox for "Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)".
5. Check Remote Desktop Services: Make sure that the Remote Desktop Services are running on the target computer. Open the Services app (services.msc) and check if the Remote Desktop Services are running. If not, start the services.
6. Check RDP Settings: Verify that Remote Desktop is enabled on the target computer. Right-click on the Start button and select System. Click on Remote settings, and check the box next to "Allow Remote Connections to This Computer".
If none of these solutions work, you may need to seek further assistance from a technical support professional.