Fix Error while retrieving information from server[DF-CHARTA-01]

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Fix Error while retrieving information from server[DF-CHARTA-01]-df charta 01 error-error while retrieving information from server df-charta-01-error retrieving information from server df-charta-01-df charta 01 google play error-df charta 01 play store.




I get the following error message while try to update my whatsapp in google play store:

Can't download app

"App name" can't be downloaded.Try again, and if the problem continues get help troubleshooting.(Error while retrieving information from server.[DF-CHARTA-01]).



This error solution is common for android,bluestacks,tablets and the android versions are kitkat,marshmallow,lollipop.


Some error occurring android devices are htc,micromax,sony,samsung,lenovo,vivo,nexus,panasonic,gionee,galaxy devices,moto e,moto g and moto devices.




Method:1

1.Goto your settings then select accounts column then click "Google"

2.Under the bottom it shows the "Remove account" option then click it.


Method:2

1.Goto your android settings then select application manager.

2.Now select upper as "all" then scroll down click "Google play store"

3.Click "clear data" option.

4.Once reboot your android the problem is fixed.



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Tags:
Fix
Error
while
retrieving
information
from
server
DF-CHARTA-01
google play store
problem
como
resolver
solution
play store
df charta 01
method
android