Fix external hard drive has power but not detected on Windows & Mac
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i. Here are additional things you can do if your external hard drive has power but is not detected on Windows:
1. Check the USB port. Try connecting the hard drive to a different USB port on your computer. If that doesn't work, try connecting it to another computer.
2. Check the USB cable. Try using a different USB cable to connect the hard drive to your computer.
3. Restart your computer. Sometimes, a simple restart can fix the problem.
4. Update your USB drivers. Go to your computer manufacturer's website and download the latest USB drivers for your computer.
5. Enable USB Mass Storage in BIOS. Boot your computer into BIOS and enable USB Mass Storage.
6. Format the hard drive. If all else fails, you may need to format the hard drive. This will erase all of the data on the hard drive, so be sure to back up any important files before you format it.
7. Use a data recovery tool. If you still cannot access your data, you may need to use a data recovery tool. Data recovery tools can be expensive, but they can be very effective in recovering lost data.
8. Contact a data recovery service. If you are unable to recover your data using a data recovery tool, you may need to contact a data recovery service. Data recovery services are expensive, but they have the expertise and equipment to recover even the most damaged data.
Here are some additional tips:
* If your external hard drive is not detected in Windows Explorer, try opening Disk Management. You can find Disk Management by opening the Start menu and typing "disk management."
* If your external hard drive appears in Disk Management but is not assigned a drive letter, right-click on the drive and select "Change Drive Letter and Paths."
* If your external hard drive is not formatted, you will need to format it before you can use it. To format your external hard drive, right-click on the drive in Disk Management and select "Format."
* If you are still having problems, you can contact your external hard drive manufacturer for support.
ii. Here are some things you can do if your external hard drive has power but is not detected on Mac:
* Check the USB port. Try connecting the hard drive to a different USB port on your Mac. If that doesn't work, try connecting it to another Mac.
* Check the USB cable. Try using a different USB cable to connect the hard drive to your Mac.
* Restart your Mac. Sometimes, a simple restart can fix the problem.
* Update your USB drivers. Go to your Mac manufacturer's website and download the latest USB drivers for your Mac.
* Enable USB Mass Storage in System Preferences. Open System Preferences and click on "Security & Privacy." Then, click on the "Privacy" tab and select "External disks." Make sure that the "USB Mass Storage" checkbox is checked.
* Repair Disk Permissions. Open Disk Utility and select your external hard drive from the list of disks. Then, click on the "Repair Disk Permissions" button.
* Erase and Reformat the Hard Drive. If all else fails, you may need to erase and reformat the hard drive. This will erase all of the data on the hard drive, so be sure to back up any important files before you reformat it. To erase and reformat the hard drive, open Disk Utility and select your external hard drive from the list of disks. Then, click on the "Erase" button and select the "Mac OS Extended (Journaled)" format.
If you are still having problems, you can contact a data recovery service for assistance.
iii. Here are some things to consider when choosing an external hard drive for your Windows PC:
* **Storage capacity:** How much data do you need to store? External hard drives come in a variety of storage capacities, from a few hundred gigabytes to several terabytes. Choose a drive with enough storage space to store all of your important files, including photos, videos, documents, and music.
* **Interface:** How will you connect the external hard drive to your PC? External hard drives typically connect to PCs via USB, but some also support Thunderbolt or FireWire. Choose an interface that is compatible with your PC and that will provide the fastest data transfer speeds.
* **Portability:** How often will u need to move the external hard drive? If you need to move the drive frequently, choose a portable drive that is small and lightweight. If you only need to connect the drive to your PC occasionally, you can choose a desktop drive that is larger and more durable.
* **Durability:** How important is durability to u? If you need a drive that can withstand rough handling, choose a drive that is made from durable materials, such as metal or rubber. If you are not concerned about durability, you can choose a less expensive drive that is made from plastic.
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