Fix Microsoft Teams Profile Picture not updating in calls
0Here's how to Fix Microsoft Teams Profile Picture not updating in calls.
i. There are a few things you can try to fix your Teams Profile Picture not updating in calls:
1. **Check your internet connection.** Make sure you have a strong and stable internet connection. If your connection is slow or unstable, it may prevent your profile picture from updating.
2. **Restart your computer.** Sometimes a simple restart can fix minor software issues.
3. **Sign out of and back into Teams.** This will refresh your connection to the Teams servers and may fix the issue with your profile picture.
4. **Clear the Teams cache.** This will remove any temporary files that may be causing the issue. To clear the Teams cache, follow these steps:
* Close Teams.
* Go to %appdata%\Microsoft\teams.
* Delete the contents of the cache folder.
* Restart Teams.
5. **Update Teams to the latest version.** If you are not using the latest version of Teams, it may be causing the issue. To update Teams, go to the Microsoft Store and search for "Teams." Click on the "Get" button to install the latest version.
6. **Contact Microsoft Support.** If you have tried all of the above and you are still having problems, you can contact Microsoft Support for help.
ii. Here are the steps on how to get your picture to show on Teams calls:
1. Make sure that you have a profile picture set in Teams. To do this, click on your profile picture in the top right corner of the Teams window and select "Edit Profile." Then, click on the "Change Photo" button and select a photo from your computer.
2. Make sure that you have enabled video calling in Teams. To do this, click on your profile picture in the top right corner of the Teams window and select "Settings." Then, select "Calls" and make sure that the "Start my video automatically when I join a call" option is enabled.
3. Make sure that you are using a webcam that is compatible with Teams. If you are not sure if your webcam is compatible, you can check the Teams documentation for a list of supported webcams.
4. Make sure that your webcam is turned on and that it is set as the default input device in Teams. To do this, click on your profile picture in the top right corner of the Teams window and select "Settings." Then, select "Devices" and make sure that your webcam is selected under "Video."
5. If you are still having problems with your picture not showing on Teams calls, you can try the following:
* Restart your computer.
* Sign out of and back into Teams.
* Clear the Teams cache.
* Update Teams to the latest version.
* Contact Microsoft Support for help.
iii. Here are the steps on how to force your team profile picture to update:
1. Sign out of Teams.
2. Go to your computer's file explorer and navigate to the following folder:
```
%appdata%\Microsoft\teams
```
3. Delete the contents of the "Cache" folder.
4. Restart your computer.
5. Sign back into Teams.
6. Your profile picture should now be updated.
If your profile picture is still not updated, you can try the following:
1. Clear your Teams browser cache.
2. Update Teams to the latest version.
3. Contact Microsoft Support for help.