Fix Roku Error Code 014.40 & 018 (2023 Updated)
2Here's how to Fix Roku Error Code 014.40 & 018.
Here are some possible solutions to the error "Roku Error Code 014.40 & 018":
* **Restart your Roku device and your router.** To restart your Roku device, unplug it from the power outlet for 30 seconds, then plug it back in. To restart your router, unplug it from the power outlet for 60 seconds, then plug it back in.
* **Enter the correct name for your wireless network.** Selecting the wrong wireless network name will cause your wireless network connection to fail. If you are not certain that your Roku device is connected to the correct network, check the name on the back of your Roku device or in the Roku app.
* **Enter the password correctly.** If you believe you know your wireless password, but it is not working, try re-entering it.
* **Check if you have MAC Address Filtering enabled on your router?** This restricts specific devices to access your network. If yes, you have to add your Roku device's MAC Address to your router's allowed list. For instructions, refer to your router's user manual or visit the router manufacturer's website.
* **Perform a power cycle.** Unplug your Roku device from the power outlet for 30 seconds, then plug it back in. Wait for the Roku logo to appear on the screen before trying to connect to your wireless network.
* **Disable network pings.** Network pings are used to test the connection between your Roku device and your router. If network pings are enabled, they can sometimes interfere with the connection and cause the error code 014.40. To disable network pings, go to Settings - System - Advanced - Network - Ping.
* **Factory reset your Roku device.** This will erase all of your settings and data, so be sure to back up anything important before you do this. To factory reset your Roku device, go to Settings - System - Advanced - Factory Reset - Reset.
If you have tried all of the above solutions and you are still getting the error code 014.40, you may need to contact Roku support for help.
i. Error code 014.40 on TCL Roku TV means that your TV is unable to connect to your wireless network. There are a few things you can do to try to fix this error:
1. **Restart your TV and your router.** This will often fix the problem.
2. **Check your Wi-Fi password.** Make sure that you are entering the correct password.
3. **Change your Wi-Fi channel.** Sometimes, your Wi-Fi channel can interfere with your TV's connection. To change your channel, go to your router's settings and find the "Channel" setting.
4. **Move your TV closer to your router.** The further away your TV is from your router, the weaker the signal will be.
5. **Contact your internet service provider (ISP).**
Here are some additional tips:
* If you are using a password manager, make sure that the password you have saved is correct.
* If you are using a guest network, make sure that you are connecting to the correct network.
* If you are using a VPN, make sure that it is turned off.
* If you are using a mesh network, make sure that your TV is connected to the correct node.
If you have tried all of the above and you are still getting the error, you may need to factory reset your TV. To do this, go to Settings - System - Advanced - Factory Reset - Reset. This will erase all of your settings and data, so be sure to back up anything important before you do this.
ii. Error code 014.50 on Roku means that your Roku device is unable to connect to your wireless network. There are a few things you can do to try to fix this error:
1. **Restart your Roku device and your router.** This will often fix the problem.
2. **Check your Wi-Fi password.** Make sure that you are entering the correct password.
3. **Change your Wi-Fi channel.** Sometimes, your Wi-Fi channel can interfere with your TV's connection. To change your channel, go to your router's settings and find the "Channel" setting.
4. **Move your Roku device closer to your router.** The further away your Roku device is from your router, the weaker the signal will be.
5. **Contact your internet service provider (ISP).**
Here are some additional tips:
* If you are using a password manager, make sure that the password you have saved is correct.
* If you are using a guest network, make sure that you are connecting to the correct network.
* If you are using a VPN, make sure that it is turned off.
* If you are using a mesh network, make sure that your Roku device is connected to the correct node.
* Factory reset your Roku device.
Here are some additional things you can try:
* **Check for interference.** There may be other devices in your home that are using the same Wi-Fi channel as your Roku device. Try changing your Wi-Fi channel to a different one.
* **Update your Roku software.** Roku regularly releases software updates that can fix bugs and improve performance. To check for updates, go to Settings - System - System Update.
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