Google keeps face-planting on the small stuff with latest Stadia launch gaffe
0Reported today on The Verge
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Reported today in The Verge.
Google keeps face-planting on the small stuff with latest Stadia launch gaffe
On June 6th, Google opened up preorders for the $130 "Founder's Edition" of its Stadia cloud gaming service, promising those buyers would be the first to experience the future of gaming - and reserve a unique username. Though Stadia is now live, many buyers are reporting they haven't received the most crucial piece of the entire Stadia package: the invite email that opens the door to actually let them in.
Many on Stadia's official Discord server are performing what they're calling a "code check" to let others know whether their codes have been sent, and whether their devices have actually been shipped. Others are reporting the usernames they wanted are already taken.
On Reddit, Google said it was investigating the issue:
We're aware that some of you who pre-ordered Founder's Edition may not have received your invite codes in the expected time-frame. The Stadia team is actively investigating this issue, and we'll be back with an update as soon as possible. Thank you for your patience.
But Google didn't actually address the delay when it completed that investigation.
We're sorry for the delayed responses. We've identified an issue where a small fraction of Stadia access codes were sent out of order. That has been addressed. We've continued to roll out codes in the sequence in which we received your pre-order. We look forward to seeing you on Stadia.
And on Twitter, the official Google Stadia account replied to one Founder suggesting a delay wasn't necessarily unexpected:
Hey Founder, thanks for your tweet. Founders whose orders were shipped on Nov 18 will begin receiving their access codes throughout the day on Nov 19 and 20 - sit tight!
That's not what Google p