How to Cancel Prodigy Subscription
4In this video I'll show you how to cancel your Prodigy subscription.
Timestamps:
Introduction: 0:00
Steps to Cancel Prodigy Subscription: 0:21
Conclusion: 1:29
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Video Transcript:
Are you considering making changes to your child's educational gaming subscriptions? Whether it’s because your needs have changed, you’re looking to try different educational tools, or simply to manage your budget better, canceling a subscription might be the next step.
Step 1. Open a web browser and navigate to www.ProdigyGame.com. Click "Log In" to sign into your parent account if you're not signed in already. Click the "X" if you see a screen prompting you to log into the parent mobile app to track your child's progress at any time. You'll land on your Prodigy home screen.
Step 2. Click "Memberships" at the top of the screen. You'll see a list of the Prodify child memberships associated with your parent account.
Step 3. Click "Manage" next to one of the memberships you want to cancel to open a drop-down menu, and then click "Cancel" in that menu. A window pops up asking if you're sure you want to cancel.
Step 4. Tap "Cancel Membership." You'll be prompted to answer a few questions about why you're cancelling your Prodigy membership.
Step 5. Supply answers to these questions and then click "Cancel Paid Membership." The next screen lets you know that membership has been cancelled.
Repeat this process for any other memberships that you want to cancel.