How To Fix BHDrvx64.sys BSOD Error on Windows 10/11
0The BHDrvx64.sys BSOD (Blue Screen of Death) error, commonly associated with Norton Antivirus, can be a significant source of frustration for Windows users. This driver file is related to the security solutions provided by Symantec (like Norton). When it becomes corrupted or faces compatibility issues, it can lead to a BSOD. Here's a guide to help you resolve this error:
1. Update or Reinstall Norton Antivirus:
Often, simply updating the Norton Antivirus software to its latest version can resolve the issue.
Open Norton Antivirus.
Navigate to the Settings or Help section.
Look for an Update option and execute it.
If the issue persists, consider reinstalling the software.
2. Boot in Safe Mode:
By booting in safe mode, you can diagnose if the problem is caused by the BHDrvx64.sys file or other conflicting software.
Restart your PC.
Press the F8 or Shift + F8 keys until the Advanced Boot Options menu appears.
Select Safe Mode.
3. Update Windows:
Ensure you have the latest Windows updates installed.
Go to Settings.
Click on Windows Update.
Hit Check for updates.
4. Check for Hardware Issues:
Sometimes, hardware conflicts or failing components can trigger BSOD errors.
Run a hardware diagnostic using tools specific to your PC's manufacturer.
5. System Restore:
If the problem started after a recent change, use System Restore to revert your computer to a previous state.
Type "create a restore point" in the Windows search bar and click on it.
In the System Properties window, click System Restore and follow the instructions.
6. Update Drivers:
Outdated or corrupted drivers can be the cause.
Right-click the Start button and select Device Manager.
Update any outdated drivers, especially those related to hardware or system functions.
If none of these methods work, consider reaching out to Symantec support or consulting a professional technician.
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