How to Log External Calls in Your CRM with Webhooks

Channel:
United States HighLevel
Subscribers:
68,600
Published on ● Video Link: https://www.youtube.com/watch?v=xt44bMzQyKQ


Duration: 0:00
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Join Tina as she demonstrates how to log external calls within your CRM using webhooks. Learn to accurately track calls and optimize communication strategies by setting up workflows, configuring if-else conditions for inbound and outbound calls, and updating custom values. See how to keep all call data under one roof and access it via the Conversations tab.

00:00 Introduction and Overview
00:30 Setting Up the Workflow
00:43 Configuring Webhook Triggers
00:56 Creating Conditional Branches
01:24 Logging Inbound and Outbound Calls
01:56 Finalizing and Saving Actions
02:27 Viewing Logged Calls
02:36 Conclusion and Next Steps



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