How To Refund A Game On Steam || Complete Steam Refund Guide
14How To Refund A Game On Steam?
There may be mistakes while buying games even from the giant gaming platform like Steam! No need to fuss around any longer to apply for a Steam refund. Check the proper rules to steadily get a return.
Steam Refund Primary Factors:
1) Steam allows refunding of its products within 14 days of purchase.
2) The game or app needs to have less than 2 hours of playtime.
3) Steam will offer a refund within 48 hours of purchase for Valve developed games, if the in-game item has not been consumed, transferred or modified.
4) For third party developers, the in-game items can be refunded for the same rules mentioned above if the developers enable it. Steam will mention whether the developer of the game you are purchasing the item has opted for refunds for the item you are buying.
5) Any game that you have been VAC banned from, cannot be refunded.
6) If Steam considers your action as abusing its policies, it can revoke your right to refund in its entirety.
Other Factors (the primary factors must be accounted with these policies):
1) Any DLC purchased from Steam can be refunded, as long as the game developer allows the DLC refunds for their games.
2) Pre-purchased titles cannot be refunded until the game has released. After the release, it follows the primary factors of return policy.
3) After asking for a refund, it will go into approval. From the date of approval, the full refund of the purchase will be issued within a week.
4) Steam will issue the refund using the initial payment the user made. In case Steam is unable to refund using the initial payment method, the entire value will be refunded to the user’s Steam wallet.
5) For renewable content, you can request for a refund within 48 hours of any automatic renewal of the recurring charges or initial purchase, as long as the content of the renewable subscription has not been used during the current billing cycle.
6) Steam will give a full refund for bundles that are purchased from the Steam store, only if the items of the bundles have not been transferred or the usage time of the combined bundle is less than 2 hours.
7) If you have added money on Steam wallet and want a refund, then you can request a refund within 14 days of the purchase, only if they were made on Steam and if the funds have not been used.
8) Steam cannot provide a refund for any video content purchased from its store, like movies, shorts, series, episodes, and tutorials, unless the video is part of a bundle with other refundable content (non-video).
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