How To Return Amazon Items in 2025
Within this tutorial, you’ll learn how to return items you purchased on Amazon using the latest 2025 interface—whether for a refund or replacement—at the end of this tutorial.
✅ What You Need:
Your Amazon account
Access to the Amazon website or mobile app
Your order details
📦 Step-by-Step: How to Return an Amazon Item
Step 1: Go to Your Orders
Visit amazon.com.
Hover over "Returns & Orders" in the top right.
Click “Your Orders.”
Find the item you want to return.
Step 2: Click ‘Return or Replace Items’
Below the item, click “Return or replace items.”
Choose the reason for return from the dropdown menu (e.g., "Item defective," "No longer needed").
Step 3: Choose Refund or Replacement
Select whether you want a refund or a replacement.
Some options may not be available for all products.
Step 4: Select Return Method
You’ll see return options such as:
UPS Drop-off
Kohl’s Drop-off (US only)
Amazon Hub Locker
Home Pickup (in some locations)
Choose your preferred method.
Tips:
Always return items within the return window (typically 30 days).
Some items have extended holiday return periods.