IBM Voice Gateway: the cognitive call center solution
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Published on ● Video Link: https://www.youtube.com/watch?v=yz9bq3MnuxA
0Check out this demonstration that shows the cognitive capability of IBM Voice Gateway and how it can help your business. To learn more, visit https://ibm.co/2oR8J97.
The IBM Voice Gateway helps enhance your call center operations by connecting to IBM Watson services. This software uses IBM Watson as a self-service agent to handle calls instead of a live contact center agent, or it can use IBM Watson to assist contact center agents in real-time.
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Tags:
ibm
ibmcloud
cloud
websphere
ibmwebsphere
IBMwatson
cognitive
watson
call center