Infinite Loop Rebooting - Troubleshooting The BlackVue750-2CH LTE Dashcam

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United States smashing_data42
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262
Published on ● Video Link: https://www.youtube.com/watch?v=7M_IqMn2AaY


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Over the past couple of weeks, I experienced an intermittent failure mode where the camera will repeatedly reboot. I go over the steps I took to troubleshoot the camera in order to determine if it is indeed broken. You can follow these steps to confirm if your dashcam needs to be replaced or repaired.

The heating issue may not be correct since the first time it occurred was in the evening on an average spring day in Virginia.

Reference links:
Blackvue Viewer Windows: https://blackvue.com/download/blackvue-windows-viewer-cloud/
*BlackVue Viewer Mac: https://blackvue.com/download/blackvue-mac-viewer-cloud/
How to reformat SD Card: https://support.blackvue.com.au/support/solutions/articles/44001800083-how-to-format-the-sd-card
Firmware link: https://blackvue.com/download/dr750-2ch-lte-firmware-multilanguage/

00:00:00 - Introduction
00:00:47 - Developing an initial hypothesis, description of the problem
00:02:35 - Formatting the SD Card using the format button
00:03:20 - Power cycling the dashcam
00:06:00 - Inspecting the SD Card
00:08:45 - Is the dashcam hot?
00:11:55 - Testing another BlackVue SD card
00:14:08 - Reformatting the BlackVue SD card
00:16:53 - Testing after reformatting
00:18:50 - Verify cabling, testing with a known working BlackVue dashcam
00:21:20 - Verifying video of known working BlackVue dashcam
00:22:00 - Reformat and getting the firmware to prepare for reinstall
00:25:40 - Reinstalling the firmware and testing
00:28:50 - Discussion after contacting technical support



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