(Insight Licensing) 07: Where are Insight Device Credits and How Can I Buy More?
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This training module elucidates on Insight device credits, their significance, and the process of purchasing and allocating them to Insight accounts. The module begins by defining device credits as the units required to cover each Insight-managed device under the Insight subscription plan. It clarifies that device credits can be obtained through various sources, including Insight-Included credits or purchased device credits from subscription renewals or device credit packs. Additionally, the module highlights that select NETGEAR products include a 1-year Insight subscription, assignable to either Premium or Pro accounts. Lastly, it informs users that Premium device credits can be purchased through the Insight Cloud Portal or NETGEAR's website, whereas Pro device credits are exclusively available through the distribution channel. Through this module, users gain a clear understanding of Insight device credits and the process of acquiring and allocating them effectively.
Learning Objectives:
Fully understand and advise customers about Insight licensing structure.
Be able to upgrade a license from Premium to Pro.
Manage device subscriptions and devices with expired subscriptions.