New Way Now: Dunelm delivers style to homes securely with Google Cloud
20Featured in this video: Gill Rutherford, Head of Cyber and Information Security for Dunelm
Summary: As the UK’s leading home furnishing retailer, Dunelm’s customers trust it to craft shopping experiences that are as delightful as they are secure, whether in-store or online. With increasingly sophisticated cyber attacks on the rise, Dunelm turned to Google Security Operations and Mandiant Incident Response to implement a modern, risk-based cybersecurity program at scale — accelerating the time it takes to detect, investigate, and respond to incidents.
Challenge: With the retail sector now a prime target for a growing number of rapidly evolving cyber attacks, Dunelm needed a way to bring together all of its security telemetry data to make it easier to spot and locate threats across its vast network of stores, core systems and applications, and supply chains.
Solution: Dunelm decided to integrate Google Security Operations, run by a Google Cloud managed security service partner, Acora, along with Mandiant Retainer. Collaborating with both teams closely, Dunelm created a comprehensive risk profile and modernized its security operations to deliver adaptive, agile, highly automated defense against even the most sophisticated threats. With Google Security Operations, Dunelm can collect security telemetry data from numerous sources, identify and alert on high-priority threats, and drive faster incident response — all from within a single unified experience. In addition, Mandiant’s experts provide additional support and the latest threat intelligence to Dunelm throughout every step of incident response, allowing its security teams to defend against threats with confidence.
Results: Now, Dunelm is delivering secure, seamless shopping experiences that customers can trust without a second thought. Leveraging the power of Google Security Operations, via a Google Cloud managed security service partner, Acora, along with the expertise and threat intelligence of Mandiant, Dunelm can ingest, inspect, and analyze millions of security logs a day effectively, providing more visibility into the most critical issues in its environment. Dunelm’s security teams can instantly see if there’s a problem and respond straight away, drastically reducing response times and strengthening its overall security posture.
Highlights and key takeaways from our interview with Gill Rutherford, Head of Cyber and Information Security at Dunelm:
→ “At Dunelm, we actually want to be the number one trusted and valued homeware retailer within the UK. When they shop with us, they don't need to know security exists. If we're doing our job well, nobody knows we're there.”
→ “The biggest challenge is the scale of the attacks and where they're coming from — [the] sheer volume of information that we have to go through to find one potential attacker or something that doesn’t look right. Using Google Cloud, we’re ingesting millions of logs a day from various different sources. It gives us [a] view of what’s critical, what’s important to us, [and] what we need to respond to straight away.”
→ “Having Google Security Operations in place and Mandiant Incident Response working hand-in-hand together, we created a risk profile that we can present to the board, and the SecOps platform itself has given us more security around posture. It has given them confidence that if there was an incident, we can call on the experts.”
→ “With Google Cloud, we can see more of the environment, know what's going on, and have access to those logs. We have access to the platform, which we didn’t have before. We know we're going to grow with Google Cloud, and we can't outgrow the platform.”
Google Cloud products used: Google Security Operations, Mandiant Retainer
Learn more:
→ The Mandiant Retainer helps extend your cyber defense capabilities and capacity by providing flexible access to a wide range of industry-leading security experts. The retainer provides you with flexible access to incident responders, consulting services, threat intelligence analysts, and training led by elite security practitioners. https://goo.gle/40VNXrQ