Notice to Bandai/ASOBIMO From the Players of Sword Art Online Integral Factor!!
I Have been asked by the community of SAOIF to make this video in response to a very important issue that has not yet been addressed and that is regarding the modders and false bans in the game. If you would like to send an email to Bandai please click on the link below and copy and paste the message that I have provided from the discord community.
Email to send the letter to:
ww_gp_swordartonline-if_ad@net.bandai.co.jp
Dear Bandai/Asobimo,
Firstly, thank you for bringing SAO to life for the mobile gamer community, and making this wonderful game.
We all would like to see it flourish, but we feel you need to know that the game is at a pivitol point for most of us.
I understand that game centered communities can often be fragmented in terms of the direction they wish to see a game develop in, however, as a community I'm sure you are well aware that we all agree users of modified data should be detected and banned.
That being said, we would like to voice a few concerns to you, before a large segment of the community leaves the game in favour of a more proactively managed game, and those concerns are as follows:
1. Your anti-cheat detect system needs a severe overhaul (if you have one?) Cheaters are rampant throughout the entire game, almost entirely occupying the upper tier in ranking events, making entire floors un-playable due to new "teleport" mods, and generally making the game environment unsavoury for fair players.
2. Your current moderation system needs to be looked at. There have been many, many reports of false bans from trusted individuals within the community, which gives the impression that you simply ban based on the whimsical fantasy of someone who thinks because an avatar is hard to get, they must report any player wearing it, as they "must be cheating".
A couple of examples from the many (for the purposes of keeping this as short as possible) would be the following two player ID's, who welcome full and proper investigation (which should have been done in the first place)
Account ID: ZeTH2M69
Account ID: 3LR2#DQQ
So what would we like to see?
Simply put, a detection system that automatically warns users almost immediately, followed by a ban within 3-5 days for those that choose to ignore the warning (the best example of this system in practice would be Klab games' title "Bleach: Brave Souls")
Much more pro-active moderation on ranking events (it is very disheartening to see 100+ cheaters in the top spots, and have zero confidence in the developers to actually ban them)
Also, an acknowledgment in the form of an official announcement from your team detailing (as much as possible without revealing details of the detect system) exactly what you plan to do going forward. Put our collective minds at ease so to speak, and please, avoid automated/copy and paste responses, for many of the players you are recieving this message from, it is a last ditch attempt at helping you to make this game a success long term. Many are waiting to see if you listen before they contact google/apple for full account refunds, citing loss of confidence in the developer to run and control their own events and game in general as their reason.
Rest assured, nobody wants to leave this "almost" fantastic game, when it could be so good if you can take control of this situation.
We all eagerly await your reply.
Best regards,
The SAO:IF community
#saoif
#swordartonline
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