Putting Callers On Hold: Making Every Second Count!

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United States Words and Meanings Explained
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Published on ● Video Link: https://www.youtube.com/watch?v=Wm9nlR6yTAQ


Duration: 3:18
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Putting Callers On Hold: Making Every Second Count! • Learn the importance of providing estimated wait times when putting callers on hold and discover best practices for effective communication over the phone.

00:00 • Introduction - Putting Callers On Hold: Making Every Second Count!
00:28 • Why Estimated Wait Time Matters
01:05 • Best Practices for Providing Estimated Wait Time
02:05 • What to Avoid



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