TELUS CIO Reveals Game-Changing AI Strategy for Customer Support

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Join Brian Kracik, Head of Global Telecom Industry Marketing at Google Cloud, in an engaging conversation with Hesham Fahmy, CIO of TELUS, on the latest episode of Cloud Innovators Live. They discuss TELUS's innovative approach to leveraging Generative AI and its potential to revolutionize customer experiences, including how AI can be used as a training resource for their call agents. Subscribe now for more exclusive interviews with industry leaders in cloud innovation!