User Driven: Improving End-User Quality Through Usability Testing
0One of the most critical aspects in the initial adoption and sustained use of any piece of software is the usability of its interface. Software usability testing allows developers to address this aspect and improve the quality of their product from the user’s perspective through objective and subjective measures collected directly from the user in planned experiments. The analysis of usability test results produces empirical measures of the usability of a given software product. Even though formal software usability testing is frequently done in industry, the results are seldom published[1]. This scarcity of publications is even more pronounced in the open source software community[2]. The lack of open discussion about usability testing begs for an answer to the questions, “How does one do usability testing?” and, “How can I apply this approach to my Eclipse product?”
Taylor Patterson