Away CEO Steph Korey is ‘appalled’ by how she spoke to employees
0Reported today on The Verge
For the full article visit: https://www.theverge.com/2019/12/6/20999091/away-ceo-steph-korey-apology-employees-toxic-work-slack-logs-luggage-brand
Reported today in The Verge.
Away CEO Steph Korey is 'appalled' by how she spoke to employees
Away CEO Steph Korey has apologized for her treatment of employees, following an investigation from The Verge yesterday that showed a pattern of intimidation and manipulation from executives at the popular luggage company. "I can imagine how people felt reading those messages from the past, because I was appalled to read them myself," she said.
CNBC received the statement, which the network's SF bureau chief Sally Shin tweeted. "I am sincerely sorry for what I said and how I said it," the CEO went on. "It was wrong, plain and simple. We want Away to be a company that sets the highest standards for how we treat our employees and help them grow. Over the last 12 months we've invested in creating a culture that allows our people to thrive, including executive coaching for the senior staff, diversity and inclusion training for everyone at the company, 360 reviews, establishing employee resource groups and adding 100 plus new team members to better divide workloads. I am working to be better every day and I promise to keep at it for the sake of our employees, our customers and our company."
Statement from Away CEO Steph Korey h/t @dee_bosa pic.twitter.com/QiLv7L0ikl
The investigation from The Verge revealed how Korey has used Away's core company values to push employees nearly to the breaking point. Last year, she told a group of customer experience managers she was taking away their paid time off, in order to support their career development. "In an effort to support you in developing your skills, I am going to help you learn the career skill of accountability. To hold you accountable...no more [paid time off] or [work from home] requests will be considered from the 6 of you," she