Duration: 44:05

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Join us on an exclusive behind-the-scenes journey inside British Airways as they undertake a multi-billion-pound makeover of their Boeing 777 aircraft. Witness the challenges faced by the engineering team, from refurbishing cabins to testing crucial safety equipment. Follow the crew's training for the new premium service and experience the test flight to New York, showcasing the airline's revamped first-class experience. Delve into the complexities of the aviation industry and see how British Airways is transforming to regain its status as a world-class airline.

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Inside British Airways offers an exclusive behind-the-scenes glimpse into the operations of one of the world's most renowned airlines. Explore the dynamic world of British Airways, from dedicated plane maintenance teams to pilots mastering the latest technology like the Airbus A350. Witness the fascinating upgrade process of in-flight Wi-Fi at the Cardiff maintenance centre. Follow overnight operations teams as they troubleshoot technical issues on short-haul flights. Experience the challenges of ensuring a smooth departure to Tokyo after a late arrival from Delhi, all within this captivating access-all-areas series on Britain's multi-billion-pound flag carrier airline.

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