Build a better customer experience with data fabric & AI

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United States IBM Technology
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Published on ● Video Link: https://www.youtube.com/watch?v=cCVtaEUZi2E


Duration: 5:09
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No one likes being stuck on hold, but that may be a thing of the past. In this video Carson Masterson shows how using how with conversational agents, use of data with data fabric, and trusted AI you
can create personalized experiences that delight users and get off hold.

1:08 Optimizing and Scaling Responsiveness
2:20 Leveraging Data
3:38 Trusted AI

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Tags:
IBM
IBM Cloud
Data Fabric
AI
Data Virtualization
Chat bot
Chatbot
Conversational AI
Artificial Intelligence
Customer experience
Trusted AI