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When someone asks how good your custom Copilot is, do you answer "50% of the time, it works all the time?" Does it know a lot but answer very little? Are you wasting too many precious message credits in each conversation? Is GenAI either doing too much or too little? Anyone can build a Copilot, but it takes experience and some best practices to make Copilots that users will keep coming back to.\n\n[eventID:24620]