Cognitive Collaboration Comes to the Contact Center

Cognitive Collaboration Comes to the Contact Center

Channel:
Cisco
Subscribers:
342,000
Published on ● Video Link: https://www.youtube.com/watch?v=2vHS38ehJlc


Duration: 41:24
471 views
7

Amy Chang, Senior Vice President and General Manager Collaboration Technology Group, Omar Tawakol CEO Voicea, and Vinod Muthukrishnan, CEO and Co-founder CloudCherry, discuss Cisco's vision of collaboration, contact centers, and customer experience.



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Tags:
contact center
contact center summit
cisco
collaboration
webex
cognitive collaboration
ai