Dialogflow CX Launch

Dialogflow CX Launch

Channel:
United States Google Cloud
Subscribers:
291,000
Published on ● Video Link: https://www.youtube.com/watch?v=wyq1UGnd34Q


Category:
Vlog
Duration: 11:26
1,126 views
16

We are excited to announce the general availability of Dialogflow CX, part of Google Cloud’s Contact Center AI solution, which includes a brand new set of capabilities for advanced Virtual Agents. This new virtual agent technology comes from years of hearing from our customers about how conversational AI can best support complex use cases and developer teams.

Dialogflow CX can seamlessly and accurately switch between topics, handle supplemental questions and operate across multiple channels to minimize live agent interventions. It was designed specifically for enterprises with large scale, high complexity environments to enable a new level of collaboration and efficiency for customer experience teams.

Contact Center AI → https://goo.gle/2xLgQx5



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Tags:
Dialogflow CX
Dialogflow
Contact Center AI