Don’t Buy From This Website
My mom was on Facebook and she saw an advertisement from freedom-2021.com for 3 Trump 2024 flags that were on Sale at -47% off at $26.86, and asked me to borrow my debit card. After buying them, the website automatically added 3 extra charges; a Trump Bill for $29.99, a Trump Coin for $39.99, and 2 Trump 2024 Stickers for $49.99 which were not on the site. Also, these Trump Hats were also on the site. Anyway, the flags were actually a good price, but the 3 other items were way overpriced compared to the website prices and the prices from different websites. Here are the charges in my bank.
I had two different emails for my Order Confirmation; info@liberty2020.store, and admin@freedom-2021.com.
I searched up those emails and the had many results for names, addresses, and phone numbers which looked suspicious. Here is their contact info:
Freedom 2021 Store
2973 Harbor Blvd #717, Costa Mesa, CA 92626
admin@freedom-2021.com
(855) 457-2179
My mom called this number, and asked to cancel these 3 unauthorized orders, but the person on the phone said, “It’s been verified. It can not be canceled.”
There was an email by them to contact Customer Care. 1-855-343-6164, but the number was not working.
I looked at the Order Confirmation emails, and two of them said (Upsell):
Upselling Description
Upselling is a sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons to generate more revenue. While it usually involves marketing more profitable services or products, it can be simply exposing the customer to other options that were perhaps not considered.
I highlighted interesting information at their Cancellation and Returns policies:
If you took add-ons and have bought more than one product, we cannot cancel the shipment since it will go through expedited shipping. In that case you will get your item shipped and send to you. And you will be charged accordingly.
In most cases your orders cannot be cancelled. We urge you to double check before purchasing any item.
Returns
We do not accept items for return.
This website purposely added multiple products so I could not cancel those orders according the their policy, and there are no returns.
My mom filed a complaint at Better Business Bureau on The Freedom Store. The website has 1.65/5 Customer Review Rating. I noticed the contact information is different from the website we were just on. This is thefreedom.store. Many of these people were complaining a bit the wrong website but they do look similar.
I only authorized the -$26.86 charge, so I filed for a Fraud dispute with my bank for the 3 out of 4 unauthorized charges of -$29.99, -$39.99, and -$49.99 under the name of THERAPEUTICFRESH LOC: TEL8552719763CA. My bank blocked my card, so I had to get a new one, and they investigated the incident.
I got the purchased items from the website. The Trump bill was different from the website picture. Here are the comparisons for Charged Price, Website Price, and Elsewhere Price.
The Charged Price for the 3 Flags that were on sale was actually a good deal, but it was $5 more expensive to buy them at normal Website Price compared to Elsewhere Price.
The Charged Price for the Bill was 3 times more expensive than Website Price, and 15 times more expensive than Elsewhere Price.
The Charged Price for the Coin was 5 times more expensive than Website Price and Elsewhere Price.
The Charged Price for the 2 Stickers were 5 times more expensive than Elsewhere Price.
Here is the receipt the website gave me.
I called the website to ask if they wanted their overpriced cheap items back, but they told me to keep them.
My bank sent me a letter and refunded me the 3 Fraudulent charges totaling $119.97.