Dowork.ai: Automating Customer Service with AI Agents | Intel Software
4In this video, Mushegh, Co-Founder of Dowork.ai, shares how their innovative AI agent orchestration platform is transforming customer service for SMEs. As an Intel® Liftoff member, Dowork.ai uses cutting-edge technology to automate up to 90% of customer service tasks, allowing businesses to scale efficiently without compromising the quality of customer interactions. The platform uses advanced LLMs to analyze and process a company's data, from website content to internal knowledge bases, enabling AI agents to provide accurate, context-aware responses to customer inquiries.
With Dowork.ai, SMEs can easily integrate customer service automation by uploading their data and selecting the desired AI skills. The system can handle a wide range of tasks, including lead qualification, technical troubleshooting, and answering frequently asked questions. Businesses gain valuable insights from real-time analytics, helping them make informed, data-driven decisions.
Mushegh also discusses a breakthrough technology Dowork.ai has developed to enhance the precision of responses. Unlike traditional AI methods, which can sometimes produce vague or incorrect answers, Dowork.ai’s system structures data for more accurate, explainable results. This innovation is designed to meet the needs of complex customer queries while providing businesses with more creative and reliable solutions.
Resource Linkshttps://www.intel.com/content/www/us/en/developer/tools/oneapi/liftoff.html. https://software.seek.intel.com/intel-liftoff. http://software.intel.com/m
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Dowork.ai: Automating Customer Service with AI Agents | Intel Software