Drive results by transforming the customer experience with AI-powered Business Messages

Channel:
United States Google Workspace
Subscribers:
1,010,000
Published on ● Video Link: https://www.youtube.com/watch?v=fcgP3RHjBLY


Duration: 11:12
1,327 views
20

Consumers of all ages report a strong desire to message with brands, and expect interactions to be fast, simple, and convenient. Google's Business Messages with the Cloud Contact Center AI team is announcing several new products that help seamlessly deliver engaging conversations to meet customer expectations and drive sales.
Learn how to enhance the customer experience and engagement through AI-powered conversations at scale in Business Messages.

Resources:
Visit the Next '21 website → https://goo.gle/3i2ayO2

Speakers:
Sean Falconer, Kishor Aher

Watch more:
All sessions from Google Cloud Next → https://goo.gle/next21-allsessions
All the sessions from Google Workspace → https://goo.gle/next21-allworkspace
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Product: Google Workspace General; event: Google Cloud Next 2021; fullname: Sean Falconer, Kishor Aher; re_ty: Publish;
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Tags:
Cloud Next '21
Cloud Next 2021
new cloud releases
google cloud releases
what's new with google cloud
Google Cloud Next 2021
NEXT 21
Google Cloud
Google Cloud Tech
type: Upload Only
pr_pr: Google Cloud Next