EMPOSIPEL ππ«
EMPOSIPEL π
Prescribed Original ID proofs are:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt. /\nPublic Sector Undertakings of State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations which are\nhaving serial number / Student Identity Card with photograph issued by recognized School or College for their students / m-Aadhaar, eAadhaar. /Passenger showing the Aadhaar/Driving Licence from the "Issued Document" section by logging into his/her DigiLocker account\nconsidered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded Document" section will not be considered\nas a valid proof of identity).\n2.\nPNRs having fully waitlisted status will be dropped and automatic refund of the ticket amount after deducting the applicable CLERKAGE by\nRailway shall be credited to the account used for payment for booking of the ticket. Passengers having fully waitlisted e-ticket are not allowed to\nboard the train. However, the names of PARTIALLY waitlisted/confirmed and RAC ticket passenger will appear in the chart and will be allowed to\nboard the train.\n3.\nPassengers travelling on a fully waitlisted e-ticket will be treated as Ticketless.\n4.\nObtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF PASSENGERS travel, (b)A.C FAILURE,\n(c)TRAVEL IN LOWER CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road,\nNew Delhi-110055 after filing TDR online within prescribed time for claiming refund.\n5.\nIn case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and\nothers are on RAC or waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condition that\nthe ticket shall be cancelled online or online TDR shall be filed for all the passengers upto thirty minutes before the scheduled departure of the\ntrain.\n6.\nIn case train is late more than 3 hours, refund is admissible as per railway refund rules only when TDR is filed by the user before the actual\ndeparture of the train at boarding station and passenger has not travelled.\n7.\nIn case of train cancellation on its entire run, full refund is granted automatically by the system. However, if the train is cancelled partially on its\nrun or diverted and not touching boarding/destination station, passengers are required to file online TDR within 72 hours of scheduled departure\nof the train from passengers boarding station.\n8.\nNever purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes. Such tickets are liable to be\ncancelled and forfeited without any refund of money, under section (143) of the Indian Railway Act 1989. List of authorized agents are available\non www.irctc.co.in under 'Find NGet Agents' option.\n9.\nFor detail, Rules, Refund rules, Terms & Conditions of E-Ticketing services, Travel Insurance facility etc. Please visit www.irctc.co.in\n10. While booking this ticket, you have agreed of having read the Health Protocol of Destination State of your travel. You are again advised to clearly\nread the Health Protocol advisory of destination state before start of your travel and follow them properly.\n11. The FIR forms are available with on board ticket checking staff, train guard and train escorting RPF/GRP staff.\n12. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call\n1323 Toll Free. For any suggestions/complaints related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)\n13. National Consumer Helpline (NCH) Toll Free Number: 1800-11-400 or 14404\n14. You can book unreserved ticket from UTS APP or ATVMs (Automatic Ticket Vending Machines) located in Railway Stations.\nContact us on: - care@irctc.co.in OR 24*7 Hrs Customer Support at 14646 OR 0755-6610661, 0755-4090600