Fix Epic Games Launcher LS-0009: Game is not installed (2023 updated)

Channel:

HalfGēk

Subscribers:

15,100

Published on July 24, 2021 7:30:13 AM ● Video Link: https://www.youtube.com/watch?v=kfZshPKdfBc

Game:

Fortnite (2017)

Category:

Vlog

Duration: 1:28

9,299 views

20

Here's how to Fix Epic Games Launcher LS-0009: Game is not installed.

i. The LS-0009 error message in the Epic Games Launcher means that the game you are trying to launch is not installed. There are a few things you can do to try to fix this error:

1. **Check your internet connection.** Make sure that you are connected to the internet and that your connection is stable.
2. **Restart the Epic Games Launcher.** Sometimes, a simple restart can fix the error.
3. **Verify the game files.** This will check for any corrupted or missing files in the game and replace them if necessary. To do this, open the Epic Games Launcher and go to your library. Right-click on the game that is giving you the error and select "Verify".
4. **Reinstall the game.** This will remove the game and all of its files from your computer and then reinstall it. To do this, open the Epic Games Launcher and go to your library. Right-click on the game that is giving you the error and select "Uninstall". Once the game is uninstalled, go back to your library and click on the "Install" button.

Here are some additional tips for troubleshooting the LS-0009 error:

* **Make sure that you are using the latest version of the Epic Games Launcher.** You can check for updates by going to the Epic Games website and clicking on the "Download" button.
* **Try launching the game from a different account.** If you are able to launch the game from a different account, then the problem may be with your account. You can try resetting your password or contacting Epic Games Support for help.
* **Try launching the game in offline mode.** If you are able to launch the game in offline mode, then the problem may be with your internet connection. You can try restarting your router or contacting your ISP for help.
* **Try launching the game on a different computer.** If you are able to launch the game on a different computer, then the problem may be with your computer. You can try reinstalling Windows or contacting your computer manufacturer for help.

ii. The following ports are required for Epic Games:

* TCP: 80, 443, 3478, 3479, 5060, 5062, 5222, 6250, 12000-65000
* UDP: 3478-3479, 5060, 5062, 6250, 12000-65000

If you are having trouble connecting to Epic Games, you can try opening these ports in your firewall.

You can also try the following:

* Restart your router.
* Check your internet connection.
* Update your drivers.
* Contact your ISP for help.

iii. Here are some tips on how to optimize your internet for Epic Games:

* **Use a wired connection.** A wired connection is always faster and more reliable than a wireless connection. If possible, use a wired connection to your router when playing games on Epic Games.
* **Close any unnecessary programs.** When you're playing games on Epic Games, close any unnecessary programs that are running in the background. These programs can use up bandwidth and resources, which can slow down your game.
* **Check your internet speed.** Make sure that your internet speed is up to the task of playing games on Epic Games. The recommended internet speed for playing games on Epic Games is 10 Mbps.
* **Use a VPN.** A VPN can help to improve your internet connection by routing your traffic through a secure server. This can help to reduce lag and improve your ping.
* **Update your drivers.** Outdated drivers can sometimes cause problems with games. Make sure that your graphics card drivers are up to date. You can update your drivers by going to the website of your graphics card manufacturer and downloading the latest drivers for your card.
* **Restart your router.** Sometimes, a simple restart can fix internet problems. If you're having trouble connecting to Epic Games, try restarting your router.
* **Contact your ISP.** If you've tried all of the above and you're still having trouble, you can contact your ISP for help. They may be able to identify the cause of the problem and provide you with a solution.

In addition to the above tips, you can also try the following:

* **Download games and updates during off-peak hours.** If you download games and updates during off-peak hours, you're more likely to get a faster download speed.
* **Use a download manager.** A download manager can help to speed up your downloads by splitting them into smaller files and downloading them simultaneously.
* **Clear your cache.** Your cache can sometimes become cluttered with old files and data, which can slow down your downloads. To clear your cache, go to Settings - Network - Settings - Clear Cache.
* **Move your computer closer to your router.** The closer your computer is to your router, the better your signal will be, which can help to improve your download speeds.
* **Upgrade your internet plan.** If you're still having trouble with your download speeds, you may need to upgrade your internet plan.

Learn more@ https://www.youtube.com/c/ITGuides/search?query=Fortnite.

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