Fix NVIDIA GeForce Experience Scanning Failed error when scanning games on Windows (2023 Updated)
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Here are some things you can try to fix the issue of NVIDIA GeForce Experience Scanning Failed error when scanning games on Windows:
1. **Restart your computer.** Sometimes, a simple restart can fix minor issues with GeForce Experience. To restart your computer, press the `Windows`+`R` keys on your keyboard to open the Run dialog box. Type `shutdown /r` and press `Enter`.
2. **Update GeForce Experience.** GeForce Experience is constantly being updated with bug fixes and new features. Make sure that you are running the latest version of GeForce Experience by opening the app and going to `Help` - `Check for updates`.
3. **Reinstall GeForce Experience.** If updating GeForce Experience doesn't fix the issue, you can try reinstalling the app. To reinstall GeForce Experience, open the Control Panel and go to `Programs and Features`. Select `GeForce Experience` and click `Uninstall`. Once GeForce Experience has been uninstalled, download the latest version of GeForce Experience from the NVIDIA website and install it.
4. **Disable third-party antivirus software.** Third-party antivirus software can sometimes interfere with GeForce Experience and cause it to scan games failed. To disable your antivirus software, open the antivirus program and go to the settings or protection tab. Look for an option to disable or turn off the program.
5. **Run GeForce Experience as an administrator.** GeForce Experience needs administrator privileges to scan games. To run GeForce Experience as an administrator, right-click on the GeForce Experience shortcut and select `Run as administrator`.
6. **Grant the Ownership of the Installed Game Folders.** GeForce Experience needs permission to access the installed game folders in order to scan them. To grant ownership of the installed game folders, follow these steps:
1. Open File Explorer.
2. Navigate to the folder where the game is installed.
3. Right-click on the folder and select `Properties`.
4. Click on the `Security` tab.
5. Click on the `Advanced` button.
6. Click on the `Owner` tab.
7. Click on the `Change` button.
8. Type in your user name and click on the `Check Names` button.
9. If your user name is not listed, click on the `Advanced` button and then click on the `Find Now` button. Select your user name from the list and click on the `OK` button.
10. Click on the `Apply` button and then click on the `OK` button.
HINT: For newbies, try some ownership taking tool on the web.
7. **Contact NVIDIA support.** If you have tried all of the above and you are still having issues, you can contact NVIDIA support for help. To contact NVIDIA support, go to the NVIDIA website and click on the `Contact Us` link. Fill out the form with your information and NVIDIA will get back to you as soon as possible.
i. There are a few reasons why your GeForce Experience might not be detecting games. Here are some of the most common reasons:
* **Your games are not installed in the default location.** GeForce Experience by default scans the default installation location for games. If your games are installed in a different location, you will need to add the location to GeForce Experience. To do this, follow these steps:
1. Open GeForce Experience.
2. Click on the **Settings** icon.
3. Click on the **Games** tab.
4. Click on the **Add** button.
5. Navigate to the folder where your game is installed and click on the **Select Folder** button.
6. Click on the **Close** button.
* **Your games are not supported by GeForce Experience.** GeForce Experience only supports a limited number of games. If your game is not supported, it will not be detected by GeForce Experience.
* **GeForce Experience is not up to date.** GeForce Experience is constantly being updated with bug fixes and new features. Make sure that you are running the latest version of GeForce Experience by opening the app and going to **Help** - **Check for updates**.
* **There is a problem with your graphics driver.** Your graphics driver is responsible for communicating between your computer and your graphics card. If your graphics driver is outdated or corrupt, it can cause problems with GeForce Experience. To update your graphics driver, go to the website of your graphics card manufacturer and download the latest driver for your graphics card.
* **There is a problem with your computer.** If you are still having problems after trying all of the above, there may be a problem with your computer. You can try restarting your computer or running a diagnostic tool to check for problems. If you are still having problems, you may need to contact your computer manufacturer for help.