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If your Ring doorbell battery is no longer charging, here’s a step-by-step troubleshooting guide to resolve the issue:
1. Check Power Source (for Wired Models)
Ensure Proper Connection: If your Ring doorbell is hardwired, verify the wires are securely connected to the terminals and the transformer is functioning properly.
Voltage Check: Use a multimeter to ensure your transformer provides the correct voltage (16-24V AC is standard for most Ring doorbells).
Breaker or Fuse: Ensure the circuit breaker or fuse for the doorbell circuit is not tripped.
2. Inspect Charging Cable (for Removable Batteries)
Check Cable and Adapter: If you’re charging via USB, inspect the cable and power adapter for damage. Try using a different cable and adapter to see if the battery charges.
Port Cleanliness: Clean the charging port on the battery with a soft, dry brush to remove dirt or debris.
3. Verify Battery Condition
Reinsert Battery: If the battery is removable, take it out and reseat it in the Ring doorbell to ensure a proper connection.
Battery Age: If the battery is more than 1-2 years old, it might have degraded and may need replacement.
4. Inspect Device Settings
Power Settings: In the Ring app, check the "Device Health" section to see if the battery level and voltage are displayed correctly.
Firmware Updates: Ensure the Ring device is running the latest firmware.
5. Environmental Factors
Temperature: Extreme cold can prevent the battery from charging effectively. If temperatures are below freezing, charge the battery indoors.
Sunlight Exposure: Ensure solar chargers (if used) receive adequate sunlight.
6. Reset the Ring Device
Press and hold the setup button on the Ring doorbell for about 15-20 seconds to reset it. Then, reconnect the device and monitor charging.
7. Contact Ring Support
If none of the above steps work, reach out to Ring’s customer support. They can provide advanced troubleshooting, verify warranty status, or offer a replacement if applicable. #ringdoorbell

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