Fix Roku HDCP Error on Purple Screen - Simple Troubleshooting Guide!
1Fix Roku HDCP Error on Purple Screen - Simple Troubleshooting Guide!
HDCP (High-bandwidth Digital Content Protection) errors often manifest as a purple screen on your Roku device. This typically occurs due to issues with the HDMI connection or compatibility between your Roku, TV, and other devices. Here are some steps to troubleshoot and resolve the issue:
The Roku HDCP (High-bandwidth Digital Content Protection) error on a purple screen occurs when there is a problem with the content protection handshake between your Roku device and your TV. HDCP is a security feature designed to prevent the unauthorized copying of digital content. When this handshake fails, it can result in a purple screen with an error message.
Common Causes:
Faulty HDMI Cable or Port:
The HDMI cable or port might be damaged or not functioning properly.
Incompatible Display:
The TV or monitor may not support the HDCP requirements of the Roku device.
Loose Connections:
HDMI connections may not be securely connected.
Roku Firmware Issues:
Outdated firmware on the Roku device can cause compatibility issues.
Display Settings:
Incorrect display settings on the Roku device.
HDMI Splitters:
Using HDMI splitters or switches that do not support HDCP can cause this error.
What Happens:
When the HDCP handshake fails, the Roku device displays a purple screen with an error message indicating the issue. This prevents the streaming of protected content, as HDCP is designed to ensure that content is being transmitted to a compliant display.
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Timestamps:
00:00 Intro
00:15 Method No. 1
01:24 Method No. 2
02:20 Method No. 3
03:17 Method No. 4
03:37 Method No. 5
04:03 Method No. 6
04:21 Method No. 7
04:40 Method No. 8
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Links:
https://support.roku.com/article/2087...
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